Quality Assurance Notes: Definitions & Explanations PDF | Download eBooks
Study Quality Assurance lecture notes PDF with total quality management definitions and explanation to study What is Quality Assurance?. Study quality assurance explanation with TQM terms to review total quality management course for online MBA programs.
Quality Assurance Definitions:
Quality assurance refers to the activities associated with guaranteeing the quality of a product or service.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Quality assurance is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.
Introduction to Statistical Quality Control by Douglas C. Montgomery
Quality Assurance Notes:
It is important to assure if the products manufactured or services offered comply with the quality standards. The best way to do so is to monitor quality of products in the design phase. It can be said that quality assurance is a design related process. Whenever the concept of quality is discussed, it is debated over that quality control is a reactive method and the quality of products is analyzed when the defect has already been occurred. Based on this, a better way is to rectify the defect before the manufacture of the product i.e. in the design phase, making the whole process proactive.
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