Outbound Logistics Notes: Definitions & Explanations PDF | Download eBooks
Study Outbound Logistics lecture notes PDF with total quality management definitions and explanation to study What are Outbound Logistics?. Study outbound logistics explanation with TQM terms to review total quality management course for online MBA programs.
Outbound Logistics Definition:
Value chain activities associated with the movement of products to the customer are called outbound logistics.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Outbound Logistics Notes:
Outbound logistics is a value chain activity which takes place after the manufacturing is completed. This activity requires working closely with the customers. Outbound logistics consist of storing the end products in the warehouse, receiving order from customers, packing and delivering the product to the customers. For example, when the production of aluminum utensils is complete, they are moved to the company's warehouse for storage. After the customers place order for a particular aluminum product, the packaging at the warehouse is done and the packed product is shipped to the customer. A company invests a lot of money and time in production so it is necessary to deliver the product to the customers safely and on time which makes the outbound logistics even more important.
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