Reliability Notes: Definitions & Explanations PDF | Download eBooks
Study Reliability lecture notes PDF with total quality management definitions and explanation to study “What is Reliability?”. Study reliability explanation with TQM terms to review total quality management course for online MBA programs.
Reliability Definitions:
Reliability refers to the propensity for a product to perform consistently over its useful design life.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Reliability answers how often does the product fail.
Introduction to Statistical Quality Control by Douglas C. Montgomery
Reliability Notes:
Reliability shows how many times a product will stop working during its useful life. When a customer buys a product, he/she expects it to work consistently for a long period of time without any failure. If the purchased product fails from time to time, a customer would consider it a bad quality product. For example, if a Television has a useful life of 10 years and there is a 5% chance of failure during the entire useful life, we say that the Television is 95% reliable. Based on this product quality dimension, a new concept of reliability engineering/management is introduced which is basically an application of probability theory, showing the probability of a product to fail during the useful life.
Keep Learning with TQM Notes
What is Closed-loop Corrective Action?
When feedback from customers is collected regarding any product or service, it is analyzed and areas of improvement in product ...
What is Forced Choice Model?
Strategic planning regarding quality is a very important part of management. Organizations, either new or already existing, must consider quality ...
What is Empowerment?
Empowerment is a term used for making the workers responsible to make decisions related to their task. In traditional way ...
What is Lean Six Sigma?
Lean six sigma combines the techniques of lean manufacturing and six sigma in order to put efforts in improving quality. ...
What is Gap Analysis?
Whenever there are gaps within a process or a system, they must be identified. The process by which gaps are ...
What is Customer Defection?
Customer defection happens when the customers stop buying the products or services of an organization and sometimes also move towards ...