Performance Notes: Definitions & Explanations PDF | Download eBooks
Study Performance lecture notes PDF with total quality management definitions and explanation to study “What is Performance?”. Study performance explanation with TQM terms to review total quality management course for online MBA programs.
Performance Definitions:
Performance refers to the efficiency with which a product achieves its intended purpose.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Performance answers if the product will do the intended job.
Introduction to Statistical Quality Control by Douglas C. Montgomery
Performance Notes:
Performance is a product quality dimension that considers a product's usage for which it was developed. When considering to buy a product, a customer first of all checks whether the product performs well or not. A better performing product is always considered a high quality product. Examples of quality products in terms of performance are fuel efficiency of a car, range of Bluetooth speakers, visibility range of a torch etc. As the most important thing in a product is its performance, so this product quality dimension is sometimes considered a synonym for quality.
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