SIPOC Notes: Definitions & Explanations PDF | Download eBooks
Study SIPOC lecture notes PDF with total quality management definitions and explanation to study “What is SIPOC?”. Study sipoc explanation with TQM terms to review total quality management course for online MBA programs.
SIPOC Definition:
SIPOC diagram is a high-level map of a process.
Introduction to Statistical Quality Control by Douglas C. Montgomery
SIPOC Notes:
DMAIC is a structured process that is used for quality improvement. It has five steps in which the first step is called define. The define phase involves defining the quality problem. While defining the problem, graphic aids can be used to easily understand the processes. One graphic way is named SIPOC. SIPOC is a diagram acting as a high level process chart/map. SIPOC is an acronym for supplier, inputs, process, output, and customer. In every process, these five elements are present. SIPOC is used to provide overview of a process involving these five elements. SIPOC is generally used for services and non-manufacturing industries.
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