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Quality Control Notes: Definitions & Explanations PDF | Download eBooks

Study Quality Control lecture notes PDF with total quality management definitions and explanation to study “What is Quality Control?”. Study quality control explanation with TQM terms to review total quality management course for online MBA programs.

Quality Control Definitions:

  1. Quality control is a scientific method in the field of quality, which includes the phases of analysis, relation, and generalization.

    Managing Quality: Integrating the Supply Chain by S. Thomas Foster



  2. Quality control involves the set of activities used to ensure that the products and services meet requirements and are improved on a continuous basis.

    Introduction to Statistical Quality Control by Douglas C. Montgomery



Quality Control Notes:

The process of quality control has three phases. The first phase is analysis which involves the breakdown of a process into its fundamental parts. The second phase is relation, which enables to understand the relation between the parts that were broken down in the analysis phase. The last phase is called generalization. This phase answers the question regarding the application of the interrelationships from phase two to the broader perspective of quality of the process being studied. Some of the activities involved in this scientific method includes Acceptance Sampling, measurement of Process Performance, observing and analyzing process capability and stability etc.

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