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Escalation Notes: Definitions & Explanations PDF | Download eBooks

Study Escalation lecture notes PDF with project management definitions and explanation to study “What is Escalation?”. Study escalation explanation with project management terms to review project management course for online MBA programs.

Escalation Definition:

  • Escalation is appropriate when the project team or the project sponsor agrees that a threat is outside the scope of the project or that the proposed response would exceed the project manager's authority.

    A Guide to the Project Management Body of Knowledge by Project Management Institute



Escalation Notes:

When the SWOT analysis of the organization is performed, some threats are identified. These threats can affect the organization at all levels. The projects associated with the organization also face internal and external threats and these threats must be eliminated or reduced. Different strategies are used to deal with the threats. One of them is called escalation. As the name indicates, the strategy of escalation is used when the identified threat is beyond the scope if the project or the recommended response goes outside the project manager's authority. These types of risks are then dealt with at organization level rather than on project level. It is the responsibility of the project manager to communicate the escalated risk to the appropriate owner of the risk so that it can be managed and controlled.

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