Cross Training Notes: Definitions & Explanations PDF | Download eBooks

Study Cross Training lecture notes PDF with total quality management definitions and explanation to study “What is Cross Training?”. Study cross training explanation with TQM terms to review total quality management course for online MBA programs.

Cross Training Notes:

Employees of an organization possess certain skills however it is important for them to polish those skills from time to time. Organizations help their employees to improve their expertise by providing them with training sessions/programs. As the name indicates, cross training refers to the efforts of an organization to train its employees in different functions. Employees are usually hired to perform one job within an organization. Cross training enables the employees to learn the skills required to perform other tasks as well in addition to their own tasks. Cross training is an approach which helps in increasing employees' involvement in the organization and provides job satisfaction.

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