Quality Policy Notes: Definitions & Explanations PDF | Download eBooks
Study Quality Policy lecture notes PDF with project management definitions and explanation to study “What is Quality Policy?”. Study quality policy explanation with project management terms to review project management course for online MBA programs.
Quality Policy Definition:
Quality policy is a document that is typically created by quality experts and fully supported by top management.
Project Management: A Systems Approach to Planning, Scheduling, and Controlling by Harold Kerzner?
Quality Policy Notes:
Although it is important to provide the deliverables to the customer and complete the project on time, but the results of the project must also be of high quality. This means that quality improvement/management is a part of project management. A quality policy is a document that states the quality objectives, responsible employees for achieving the quality objectives and acceptable quality level of the organization. Quality policy is developed by the quality experts of the organization and the top management should support it to get benefited from it. Quality policy is executed by the middle managers while its implementation is the responsibility of the top management. A quality policy should promote consistency across the organization, provide guidelines to the organization regarding quality issues, provide the organization's view of quality to others etc.
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