Quality Leadership Notes: Definitions & Explanations PDF | Download eBooks
Study Quality Leadership lecture notes PDF with project management definitions and explanation to study “What is Quality Leadership?”. Study quality leadership explanation with project management terms to review project management course for online MBA programs.
Quality Leadership Definition:
Quality leadership is an alternative that emphasizes results by working on methods.
Project Management: A Systems Approach to Planning, Scheduling, and Controlling by Harold Kerzner?
Quality Leadership Notes:
Project management and total quality management are closely related when it comes to leadership. The elements of good leadership in both the cases are almost the same. Traditionally, the focus of the organizations was only on results or outcomes. Quality leadership provides an alternative way of achieving quality by focusing on the methods and processes. The elements of quality leadership include team work, strategic integration, continuous improvement, focus on customer, respect for people, systematic problem solving, and management by fact. Quality leadership focuses on improving the processes so that the results and outcomes exceed the expectations in addition to meeting the specifications.
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