Six Sigma Notes: Definitions & Explanations PDF | Download eBooks
Study Six Sigma lecture notes PDF with total quality management definitions and explanation to study What is Six Sigma?. Study six sigma explanation with TQM terms to review total quality management course for online MBA programs.
Six Sigma Definitions:
Six Sigma represents a well-thought-out packaging of quality tools and philosophies in an honest effort to provide rigor and repeatability to quality improvement efforts.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Six-sigma involves reducing variability in key product quality characteristics to the level at which failure or defects are extremely unlikely.
Introduction to Statistical Quality Control by Douglas C. Montgomery
Six Sigma Notes:
While defining Six Sigma by parts, the second part of the term is the Greek symbol σ which means standard deviation. The first part is Six (6) which refers to the six standard deviations from the mean (specification limit) of a process. Six Sigma is a popular approach in quality improvement. The program of Six Sigma was introduced by Motorola in 1982. Using Six Sigma, almost 90% of the quality problems can be handled. By setting 6 standard deviations from the mean, the chances of producing bad products is very low. The companies using Six Sigma can produce 99.99999% quality products. A famous example of Six Sigma usage is "Mumbai Dabbawala" which is the only business successfully using Six Sigma in service industry.
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