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Study Demerit System lecture notes PDF with total quality management definitions and explanation to study What is Demerit System?. Study demerit system explanation with TQM terms to review total quality management course for online MBA programs.

Demerit System Definition:

  • A method to classify nonconformities or defects according to severity and to weight the various types of defects in a reasonable manner is called demerit system.

    Introduction to Statistical Quality Control by Douglas C. Montgomery



Demerit System Notes:

A produced product can have many different types of defects. Based on these defects, the product is called non-conforming or defective. However, some of the defects are of less importance than the others. Products with less important defects can still be fit to use. Moreover, some types of defects do not make the product non-conforming. Due to this reason, demerit system can be used to classify and categorize the defects and their severity. There are four common classes of defects categorized by the demerit system. Class A defects that are very serious in nature, can cause serious harm to the user, and the products with these defects are unfit to use.

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