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Leadership Notes: Definitions & Explanations PDF | Download eBooks

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Study Leadership lecture notes PDF with total quality management definitions and explanation to study What is Leadership?. Study leadership explanation with TQM terms to review total quality management course for online MBA programs.

Leadership Definition:

Leadership Notes:

Leadership refers to a process where a person who is influential in any manner, inspires and guides a group of people to achieve desired goals. A leader not only makes his/her team to do the work but himself/herself takes the front seat. Sharing power is one of the aspects of leadership. The powers include power of expertise (special knowledge), power of reward (giving promotions, raises etc.), coercive power (penalties), referent power (admiring the leader), and legitimate power (authority). There is a set of skills that a leader can or must possess. The broader categories/phases are knowledge, communication, vision, and planning. These categories further identify the skills of a leader.

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