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Study Contingency Theory lecture notes PDF with total quality management definitions and explanation to study What is Contingency Theory?. Study contingency theory explanation with TQM terms to review total quality management course for online MBA programs.

Contingency Theory Definition:

Contingency Theory Notes:

Contingency theory is basically a situational approach which refers to the fact that while running a business, leading a team or organizing a company, there is no specific approach to adopt. Rather, the decisions in these circumstances are all dependent upon the situation led by internal and external factors. Contingency Theory in quality usually relates to the company's mission and objectives. The approach of different companies towards quality will and must vary, depending upon their mission, core competencies and other environmental factors. A good and rational quality strategy should take into account the said factors and allow the quality managers to flexibly pursue the set quality mission.

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