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Durability Notes: Definitions & Explanations PDF | Download eBooks

Study Durability lecture notes PDF with total quality management definitions and explanation to study “What is Durability?”. Study durability explanation with TQM terms to review total quality management course for online MBA programs.

Durability Definitions:

  1. Durability is defined as the degree to which a product tolerates stress or trauma without failing.

    Managing Quality: Integrating the Supply Chain by S. Thomas Foster



  2. Durability answers the question of how long does the product last.

    Introduction to Statistical Quality Control by Douglas C. Montgomery



Durability Notes:

Durability is a product quality dimension that shows the length of a product's life. A product is considered of high quality if it can endure more wear and tear during its life cycle without failing completely. The customers usually perceive that low cost products are less durable but this is not always the case. However, when the product is of low cost and less durable, it has to be changed again and again from time to time and ultimately all these cost add up making the product high cost and less durable. For example, paper products are less durable while an automobile is a durable product.

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