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Study Written Communication lecture notes PDF with project management definitions and explanation to study What is Written Communication?. Study written communication explanation with project management terms to review project management course for online MBA programs.

Written Communication Definition:

  • Written communication is carried out through internal memos to the project team and external letters to the customer or others outside the firm, such as subcontractors.

    Successful Project Management by Jack Gido and James P. Clements



Written Communication Notes:

A crucial part of a successful project management is communication. Written communication is sometimes needed during the project to share information within and outside organization. Written communication can either be in hard or soft form. Reports, documents etc. that require signatures or are vary formal in nature should be sent to the concerned person in hard form. However, general information can be sent in soft form. Ways of written communication involve emails, memos, reports etc. An email is a way of communicating to a group of people simultaneously when a face to face meeting is not feasible or the information shared does not require a face to face interaction. A memo or a letter is basically a follow-up document to an email, telephonic conversation or a meeting. A memo is important in case if one person leaves the project, the replacement member can have all the information shared through the memos.

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