Conflict Resolution Skills Notes: Definitions & Explanations PDF | Download eBooks
Study Conflict Resolution Skills lecture notes PDF with project management definitions and explanation to study What are Conflict Resolution Skills?. Study conflict resolution skills explanation with project management terms to review project management course for online MBA programs.
Conflict Resolution Skills Definition:
Conflict resolution skills refer to the program manager's ability to deal with conflicts effectively.
Project Management: A Systems Approach to Planning, Scheduling, and Controlling by Harold Kerzner?
Conflict Resolution Skills Notes:
Conflicts during the project are must and cannot be avoided. When different people work together, they must face some disagreement in one way or another. Understanding the reasons of conflict and resolving them is very important. A program manager must possess conflict resolution skills so that the conflicts during the project can easily be minimized and resolved. A program manager must understand how different behavioral aspects interact and how the behaviors relate to the motivational needs. He/she must know the effective way to communicate with all the team members. A program manager must be aware of what is going on within the team.
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