Emotional Intelligence Notes: Definitions & Explanations PDF | Download eBooks
Study Emotional Intelligence lecture notes PDF with project management definitions and explanation to study “What is Emotional Intelligence?”. Study emotional intelligence explanation with project management terms to review project management course for online MBA programs.
Emotional Intelligence Definition:
Emotional intelligence is the ability to identify, assess, and manage the personal emotions of oneself and other people, as well as the collective emotions of groups of people.
A Guide to the Project Management Body of Knowledge by Project Management Institute
Emotional Intelligence Notes:
When people of different backgrounds, expertise, skills are combined, they must be managed properly so that the project's objective is achieved with minimum conflict and issues. A project manager must possess special skills to perform the task of team management. One of the required skills is emotional intelligence. Emotional intelligence refers to the ability of a person to manage and control his/her emotions. It also involves assessing the emotions of others and act accordingly. While working together, there are situations of conflict in which members get emotional. The project manager should be able to control the situation using emotional intelligence. Also, in the start of the project, the team members get nervous. Emotional intelligence helps the project manager to take care of the situation and turn the very same nervousness into motivation and encouragement.
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