Information System Notes: Definitions & Explanations PDF | Download eBooks
Study Information System lecture notes PDF with total quality management definitions and explanation to study What is Information System?. Study information system explanation with TQM terms to review total quality management course for online MBA programs.
Information System Definition:
Information system provides the core of the support system for satisfying the customer.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Information System Notes:
To adopt an integrative approach within an organization, there must be a way to connect the employees belonging to different functions or departments. The integrative approach not only connects different functions but also connects the suppliers and customers to the organization. In addition, the suppliers and customers should be connected to each other as well. For example, a firm producing electronic devices has a technical support system for customers. This support system is basically based on the concept of information system. The information must be designed well and should provide high speed of information transfer in order to have a happy customer. An effective and efficient information system provides the basis for improved customer service and product quality.
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