Enterprise Capabilities Notes: Definitions & Explanations PDF | Download eBooks
Study Enterprise Capabilities lecture notes PDF with total quality management definitions and explanation to study “What are Enterprise Capabilities?”. Study enterprise capabilities explanation with TQM terms to review total quality management course for online MBA programs.
Enterprise Capabilities Definition:
Enterprise capabilities are those capabilities firms have that make them unique and attractive to customers.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Enterprise Capabilities Notes:
In order to achieve excellent quality in all the functions of an organization, the three spheres of quality (quality control, quality assurance and quality management) work as building blocks. However, the three spheres of quality depend upon an organization capabilities. These are termed as enterprise capabilities. These are the capabilities that make an organization different from others. Enterprise capabilities are repeated actions that a firm perform to achieve its goals by efficiently using its resources. Based on these capabilities, customer satisfaction can be achieved. Enterprise capabilities allow an organization to optimally consume its resources, effectively perform the processes and participate in improvement activities. Some examples of enterprise capabilities are leadership, innovation and creativity, agility, focus on customers etc.
Keep Learning with TQM Notes
What is Statistical Thinking?
Decisions can be made based on two thing, intuition and data. Normally, management makes decisions based on its gut feelings ...
What is Double Sampling Plan?
100% inspection of all the produced products is sometimes no possible. In these cases, samples must be drawn from the ...
What is Precision?
While controlling quality, the quality characteristics are measured using a measurement system e.g. gauge, instrument etc. A measurement system must ...
What is Benchmarking?
Benchmarking is a process that enables a company to measure its performance in all aspects i.e. products, process, services and ...
What is Transcendent?
While defining quality, David Garvin discovered that quality is defined in many different ways. One of the type of quality ...
What are Balanced Scorecards?
While measuring performance of an organization, some tools and techniques are used. Balanced scorecard is one of them. A balanced ...