Quality Assurance Notes: Definitions & Explanations PDF | Download eBooks
Study Quality Assurance lecture notes PDF with project management definitions and explanation to study “What is Quality Assurance?”. Study quality assurance explanation with project management terms to review project management course for online MBA programs.
Quality Assurance Definition:
Quality assurance is the collective term for the formal activities and managerial processes that attempt to ensure that products and services meet the required quality level.
Project Management: A Systems Approach to Planning, Scheduling, and Controlling by Harold Kerzner?
Quality Assurance Notes:
The traditional concept of project management was to provide require deliverables to the customer. The new concept integrates project management and quality management. This concept states that the deliverables provided to the customers should be high quality in addition to timely completion. An aspect of quality management is quality assurance that involves the processes that are performed to make sure that the products or services are of high quality. Quality assurance is used to integrate the project scope, cost and schedule. The project manager is responsible for quality assurance so that it can be ensured that the project scope meets the customer requirements. The features of an effective quality assurance system involve identification of objectives, prevention orientation, use of data and information for continuous improvement, maintenance of performance measures, and quality audits.
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