Interpersonal Skills Notes: Definitions & Explanations PDF | Download eBooks
Study Interpersonal Skills lecture notes PDF with project management definitions and explanation to study “What are Interpersonal Skills?”. Study interpersonal skills explanation with project management terms to review project management course for online MBA programs.
Interpersonal Skills Definitions:
Interpersonal skills depend on good oral and written communication skills and understanding.
Successful Project Management by Jack Gido and James P. Clements
Interpersonal skills are the skills used to establish and maintain relationships with other people.
A Guide to the Project Management Body of Knowledge by Project Management Institute
Interpersonal Skills Notes:
Interpersonal skills work closely with the communication skills. This set of skills is very important for the project manager. A project manager must develop relationship with each and every member of his/her project team. He/she should know the personal and professional interests of the members and align try to align them accordingly. Interpersonal skills instil empathy in the project manager. A project manager must be able to negotiate with others and able to persuade them. A good project manager with effective interpersonal skills can easily deal with dissatisfaction or disagreement. Examples of some interpersonal skills are active listening, motivation, flexibility, patience etc.
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