Supply Chain Quality Management Notes: Definitions & Explanations PDF | Download eBooks
Study Supply Chain Quality Management lecture notes PDF with total quality management definitions and explanation to study “What is Supply Chain Quality Management?”. Study supply chain quality management explanation with TQM terms to review total quality management course for online MBA programs.
Supply Chain Quality Management Definition:
Supply chain quality management (SCQM) is defined as a systems-based approach to performance improvement that leverages opportunities created by upstream and downstream linkages with suppliers and customers.
Managing Quality: Integrating the Supply Chain by S. Thomas Foster
Supply Chain Quality Management Notes:
Traditionally, the focus of organizations was on the quality control within the operations. Now, there is a trend of incorporating quality in the supply chain activities. An approach which considers all the supply chain activities and integrates the quality control and assurance with them is called supply chain quality management. It is important to know that quality should be a part of every function of the organization. The functions that are a part of supply chain and needs attention with respect to quality can be training, data management, benchmarking, leadership, supplier development, customers' complaint resolution, customer and supplier relationship management and project management.
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