Quality Planning Notes: Definitions & Explanations PDF | Download eBooks
Study Quality Planning lecture notes PDF with total quality management definitions and explanation to study “What is Quality Planning?”. Study quality planning explanation with TQM terms to review total quality management course for online MBA programs.
Quality Planning Definition:
Quality planning involves identifying customers,both external and those that operate internal to the business,and identifying their needs.
Introduction to Statistical Quality Control by Douglas C. Montgomery
Quality Planning Notes:
It is important to implement different quality improvement techniques, however, quality must be related to the organization?s strategies and policies. Quality improvement and control should be considered as an aspect of management. An efficient management of an organization must consider and support the quality activities within the organization. One aspect of quality management is quality planning. Quality planning is considered to be a strategic activity which has a long term effect on the business. The first step of quality planning is to identify customers and their needs and requirements. It is then planned to develop processes that are stable and capable enough to product products that meet those customer requirements and needs. Moreover, planning for quality improvement is necessary and an important part of quality planning.
Keep Learning with TQM Notes
What is Self-assessment?
Different activities are performed to adopt the process of continuous improvement. A quality system is established to improve the processes ...
What is Downgrading?
A number of costs are associated with quality. These costs are collectively called quality costs. There are different types of ...
What is Learning Curve Effect?
Within an organization, different people with different expertise work. However, a person is never perfect. He/she can learn new things ...
What is Juran Trilogy?
Joseph Juran (born 1904) has done a lot of work in the area of quality. The concept of quality for ...
What is Quality Engineering?
There are some characteristics associated with the products that define their level of quality. These characteristics are called quality characteristics ...
What is Closed-loop Corrective Action?
When feedback from customers is collected regarding any product or service, it is analyzed and areas of improvement in product ...