Quality Planning Notes: Definitions & Explanations PDF | Download eBooks
Study Quality Planning lecture notes PDF with total quality management definitions and explanation to study What is Quality Planning?. Study quality planning explanation with TQM terms to review total quality management course for online MBA programs.
Quality Planning Definition:
Quality planning involves identifying customers,both external and those that operate internal to the business,and identifying their needs.
Introduction to Statistical Quality Control by Douglas C. Montgomery
Quality Planning Notes:
It is important to implement different quality improvement techniques, however, quality must be related to the organization?s strategies and policies. Quality improvement and control should be considered as an aspect of management. An efficient management of an organization must consider and support the quality activities within the organization. One aspect of quality management is quality planning. Quality planning is considered to be a strategic activity which has a long term effect on the business. The first step of quality planning is to identify customers and their needs and requirements. It is then planned to develop processes that are stable and capable enough to product products that meet those customer requirements and needs. Moreover, planning for quality improvement is necessary and an important part of quality planning.
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