Quality Notes: Definitions & Explanations PDF | Download eBooks
Study Quality lecture notes PDF with project management definitions and explanation to study What is Quality?. Study quality explanation with project management terms to review project management course for online MBA programs.
Quality Definition:
Quality is defined as the degree to which a set of inherent characteristics fulfill requirements.
A Guide to the Project Management Body of Knowledge by Project Management Institute
Quality Notes:
In case of project management, the quality of the deliverables must be good to achieve customer satisfaction. Quality is the measure of performance of a product and relates to the fulfillment of the customer requirements. The intended function must be performed well by the product in order to be considered as of good quality. However, quality is perceived differently by different individuals. Based on this, a product quality is defined by eight dimensions that include aesthetics, reliability, durability, serviceability, features, performance, perceived quality and maintainability. Quality of services can also be defined by five service quality dimensions that are empathy, responsiveness, assurance, tangibles, and reliability.
Keep Learning with Project Management Notes
What is Project Organization?
It is better to describe all the activities related to the project and the way to perform those activities and ...
What is Histogram?
Histogram is a graphical representation of data in the form of bars. They are used to display numerical data graphically. ...
What are Customer Requirements?
Customer requirements are the features or attributes of the project that a customer expects. Requirements must be identified and clearly ...
What is Simulation?
While scheduling the project, different data analysis techniques can be used. One of the technique is called simulation. Simulation involves ...
What is Cost Estimate?
A specific cost is associated with each and every activity of the project. These costs must be estimated to develop ...
What is Duration Estimate?
The project is usually decomposed into the associated activities and tasks. Each activity must take time to be completed. While ...
