Services Notes: Definitions & Explanations PDF | Download eBooks
Study Services lecture notes PDF with supply chain management definitions and explanation to study “What is Services?”. Study services explanation with SCM terms to review supply chain management course for online MBA programs.
Services Definition:
Economic activities that typically produce an intangible product (such as education, entertainment, lodging, government, financial, and health services).
Operations Management: Sustainability and Supply Chain Management by Jay Heizer, Barry Render, Chuck Munson
Services Notes:
Services are the transaction which is transferred from seller to buyer with no physical goods. They are basically intangible in nature. Tourism industry provide best services to their consumers by creating value for them in such a way that providing them the room which is near to hills side. Services also include the best medical check-ups, mail deliveries and teaching. It is business model which offers intangible value against the physical product. Customers receive something which can't be hold instead of products such as mobile phones, clothes etc.
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