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Balanced Scorecard (BSC) Notes: Definitions & Explanations PDF | Download eBooks

Study Balanced Scorecard (BSC) lecture notes PDF with supply chain management definitions and explanation to study “What is Balanced Scorecard (BSC)?”. Study balanced scorecard (bsc) explanation with SCM terms to review supply chain management course for online MBA programs.

Balanced Scorecard (BSC) Definition:

  • In addition to financial performance, the balanced scorecard also includes assessment of customer satisfaction, internal processes and innovation and learning.

    Operations Management by Nigel Slack, Alistair Brandon-Jones, Robert Johnston



Balanced Scorecard (BSC) Notes:

The decent scorecard is a key arranging and the executives framework that associations use to: Communicate what they are attempting to achieve. Adjust the everyday work that everybody is doing with technique. Organize ventures, items, and administration. Measure and screen advance towards key targets. The framework draws an obvious conclusion regarding huge picture procedure components, for example, mission (our motivation), vision (what we try for), guiding principle (what we have confidence in), key center regions (topics, results as well as objectives) and the more operational components, for example, goals (nonstop improvement exercises), measures (or key execution markers, or KPIs, which track vital execution), focuses on (our ideal degree of execution), and activities (extends that help you arrive at your objectives).

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